Our Services
Everything your business needs, handled — one partner looking after your computers, your network, and your people, so technology stops being something you worry about.
Monitoring & Management
We watch your computers and systems around the clock and catch small problems early — before they turn into downtime for your business.
Backup & Recovery
Your files are backed up automatically to MNET's own backup servers — backups are the only thing we host. If something is deleted, breaks, or gets locked by ransomware, we can get it back fast.
Help Desk
When something breaks, your team contacts our helpdesk directly — never you. Every request is logged and tracked, answered in plain language, and followed through until it's fixed.
Patch Management
We test every update — Windows, macOS, and your everyday programs — before it reaches your computers, and install on a schedule that never interrupts your workday, so updates protect you instead of breaking things. No surprise restarts.
Security
Security monitoring and sensible protections on every computer — guarding your business against scams, ransomware, and data loss.
Onsite Support
Some problems need a person in the room. We're based in Ottawa, so when remote help isn't enough, we come to you.
Network Support
Switches, access points, firewalls, and Wi-Fi — the gear everything else runs on. We install it, configure it, and look after it — including the brands we run and trust ourselves: Cisco, UniFi, and Sophos. Our team includes certified network engineers, so network problems get fixed at the source, not worked around.
Apple shop? You're covered.
Macs, iPhones, and iPads are supported too — our techs are experienced across the Apple lineup, right alongside your Windows machines.